Terms & Conditions TabTouch – Platform Terms of Use

01 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and TabTouch ("Company", "we", "us"). This Agreement governs your use of the website, mobile application, and all services provided by TabTouch at tabtouch.click.

If you do not agree with any part of these terms, you are not permitted to use the TabTouch platform. Continued use of the platform following any amendment to these terms constitutes your acceptance of those amendments.

TabTouch reserves the right to amend, update, or add to these terms at any time without prior notice, except for material changes which will be communicated to members via their registered email at least 14 days before taking effect.

02 Account Eligibility

To be eligible to use the TabTouch platform, you must meet all of the following requirements at all times:

• Aged at least 18 years of age at the time of registration and throughout the duration of your use.
• Residing in or physically located in Malaysia when using the platform.
• Not prohibited by any law, regulation, or court order from participating in betting activities.
• Not currently bankrupt or subject to bankruptcy proceedings.
• Has never had an account closed or banned by TabTouch previously due to fraud or a breach of terms.
• Register under your own name and not on behalf of any third party.

03 Registration & Account Management

Each individual is permitted to hold one account only at TabTouch. Multiple account registrations (including using different names, phone numbers, or financial details) are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balance.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as per MyKad or passport
• An active Malaysian phone number (for OTP verification)
• A valid and accessible email address
• Accurate date of birth

Any changes to personal information must be updated via the "My Profile" section of your account or by contacting TabTouch customer support. TabTouch is not responsible for any losses arising from inaccurate information provided by a member.

Account passwords are entirely the member's responsibility. TabTouch recommends using a strong password (at least 8 characters, containing uppercase letters, lowercase letters, numbers, and symbols) and enabling two-factor authentication (2FA) for added security.

04 Deposits & Payment Methods

TabTouch only accepts deposits made via valid payment methods registered in Malaysia. All deposits must originate from a financial source owned by the registered member — TabTouch does not accept third-party deposits.

TabTouch reserves the right to decline or reverse any deposit that appears suspicious or does not comply with our payment policy. Deposits that fail to process due to third-party technical errors (bank or e-wallet) will be refunded within 3–5 business days.

05 Fund Withdrawal

TabTouch members may withdraw their winnings or account balance subject to the following conditions:

• Your account must be fully verified (KYC complete) before your first withdrawal can be processed.
• The minimum withdrawal amount is RM 50 per transaction.
• The standard maximum withdrawal is RM 50,000 a day and RM 200,000 per week.
• Withdrawals must be made to the same bank account or e-wallet used for the most recent deposit (same-source principle).
• Approved withdrawal requests are typically processed within 15 minutes to 2 hours depending on your chosen withdrawal method.

TabTouch reserves the right to defer withdrawals for security review or legal compliance purposes. In such cases, we will notify the member within 24 hours and provide an explanation or request supporting documents if necessary.

Any bonus that has not met the wagering requirement cannot be withdrawn. Unqualified bonus funds will be automatically removed if a withdrawal request is made before the conditions are fulfilled.

06 Bonuses, Promotions & Special Offers

TabTouch offers various bonuses and promotions to members from time to time. All bonuses are subject to the specific terms stated alongside the relevant offer, and those specific terms form part of this Agreement.

General conditions that apply to all TabTouch bonuses:

• Each member is entitled to receive each type of bonus once only, unless stated otherwise.
• The wagering requirement ranges from 5x to 30x depending on the bonus type.
• Wagering using bonus funds must be completed within the bonus validity period (typically 7–30 days).
• TabTouch reserves the right to void bonuses and any associated winnings if the terms of use are breached.
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash.
• Bonus abuse, including the use of multiple accounts to claim bonuses, may result in permanent account closure.

07 Casino & Slots Game Rules

All casino games on TabTouch — including slots, roulette, blackjack, baccarat, and live dealer — use a Random Number Generator (RNG) system that has been verified and audited by independent international bodies. The RTP (Return to Player) value for each game is stated in the respective game information.

• The outcome of each game round is final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical disruption during a game session, TabTouch reserves the right to void the affected round and return the bet amount to the member's balance.
• The minimum and maximum bet for each game is displayed on the respective game board.
• Winnings from progressive jackpots will be verified before payment is processed – the verification period may take up to 48 working hours.

08 Sports Betting Rules

TabTouch's Sports Betting section covers football (Malaysia Super League, EPL, and over 50 other leagues), badminton, e-sports, and a wide range of other sports. Bets on all sports are subject to the following additional rules:

• All odds accepted at the time a bet is confirmed are final – any subsequent odds changes do not affect bets that have already been accepted.
• Matches that are postponed and not resolved within 12 hours of the original scheduled time will result in the cancellation of bets and a full refund.
• Live betting operates on real-time odds. Bets submitted during a technical disruption may be rejected or voided.
• TabTouch reserves the right to limit or refuse bets from any member without having to provide a reason, particularly where there are signs of market manipulation.
• Bets placed accidentally or based on incorrect information are not eligible for cancellation unless the error was caused by a technical fault on TabTouch's end.

09 Prohibited & Restricted Activities

The following activities are strictly prohibited and may result in account closure, forfeiture of balance, and/or legal action:

• Using automated software, bots, scripts, or any third-party tools to automate gameplay or betting.
• Colluding with other members to manipulate a game.
• Exploiting bugs or technical vulnerabilities in the platform for unfair gain.
• Using multiple accounts to claim more than one welcome bonus or exclusive promotion.
• Transferring funds between member accounts as a form of money laundering.
• Registering using a false identity or lending your account to another person.
• Placing bets from a restricted territory where use of the platform is prohibited by law.
• Any action deemed to constitute fraud, forgery, or manipulation of the system.

10 Account Security & Member Responsibilities

You are solely responsible for keeping your TabTouch login credentials — including your username, password, and OTP — confidential. TabTouch will not be liable for any losses resulting from unauthorised access caused by a member's own negligence.

• Do not share your login credentials with anyone — including family members or friends.
• Do not access your TabTouch account over an unsecured public Wi-Fi network.
• Enable two-factor authentication (2FA) for an added layer of security.
• Report any suspicious account activity to TabTouch customer support immediately.

If you suspect your account has been accessed without authorisation, contact TabTouch customer support immediately at support@tabtouch.click or via 24/7 live chat for a temporary account freeze.

11 Responsible Gaming

TabTouch is committed to responsible gaming practices and encourages all members to play in a balanced and controlled manner. We provide the following tools to help members manage their betting activity:

• Daily / Weekly / Monthly Deposit Limits: Set your own deposit limits through your account settings.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Temporary Game Break: Suspend your account for 1 day, 1 week, or 1 month.
• Self-Exclusion: Voluntarily close the account for a minimum period of 6 months.
• Transaction History Review: View the complete history of all activity on your account.

12 TabTouch Liability Limits

To the extent permitted by applicable Malaysian law, TabTouch shall not be liable for:

• Any service disruption resulting from previously announced system maintenance.
• Indirect, consequential, or punitive losses arising from the use of the platform.
• Failures or delays caused by extraordinary circumstances (force majeure), including natural disasters, nationwide internet outages, or government actions.
• Actions or omissions by third-party service providers, including banking or e-wallet providers.
• Betting results are valid even if they do not meet the member's expectations.

In all other cases, TabTouch's maximum liability to any member is limited to the amount of the member's most recent deposit within the 30 days preceding the claim.

13 Account Suspension & Closure

TabTouch reserves the right to suspend or close a member's account at any time if these terms are violated, suspicious activity is detected, or for internal operational reasons. Members whose accounts are closed for non-fraud-related reasons are entitled to a refund of their remaining balance once all reviews are completed.

Members may also close their own accounts by the following means:

• Reaching our customer support team via live chat or by emailing support@tabtouch.click.
• Using the account closure function in the Account Settings section.

Once an account is closed, all personal data will be retained for the period required under Malaysian law governing financial records before being securely deleted.

14 Amendments to Terms & Conditions

TabTouch reserves the right to amend these Terms & Conditions at any time. Non-material amendments (such as clarifications or spelling corrections) take effect immediately. Material amendments that affect member rights will be communicated via:

• An in-account notification displayed upon the member's next login.
• Email to your registered address at least 14 days before the amendment takes effect.
• A notification banner on the tabtouch.click homepage.

Continued use of the platform after an amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw your balance before the effective date.

15 Contact Us

If you have any questions regarding these Terms & Conditions or require further clarification, please contact the TabTouch team through the following channels:

• Email: support@tabtouch.click
• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the website
• Frequently Asked Questions: tabtouch.click/faq

These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation before being referred to the relevant tribunal or court.