TabTouch values the privacy of every member. This policy clearly explains what data we collect, how it is used, who can access it, and your rights as a member under Malaysia's Personal Data Protection Act (PDPA) 2010.
TabTouch is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure and protection of your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy applies to all users and members of the TabTouch platform at tabtouch.click, including all services we offer – slots, Live Casino, roulette, blackjack, lottery, football betting, badminton betting, progressive jackpots, and all other related services.
By registering and using the TabTouch platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Policy should be read together with Terms & Conditions TabTouch forms part of the overall agreement between you and us. In the event of any conflict, this Privacy Policy shall prevail with respect to matters relating to personal data.
TabTouch collects various types of personal data necessary to provide a safe, responsible, and high-quality service. Below is a summary of the data categories we collect:
TabTouch does not store full credit or debit card numbers. All payment processing is handled through Malaysian e-wallet and banking providers using their own security systems.
TabTouch collects your personal data through a variety of lawful and transparent channels:
| Collection Methods | Data Type | Legal Basis |
|---|---|---|
| Account registration form | Name, email, phone number, date of birth | Consent |
| KYC Verification Process | MyKad number, supporting documents | Legal Requirement |
| Financial transactions | Bank / e-wallet details, payment records | Contract |
| Gaming Activity | Betting history, winnings, play sessions | Contract |
| Cookies & tracking technologies | IP address, device information, browser behaviour | Consent |
| Customer support communications | Query content, chat recordings | Legitimate Interest |
We do not buy, rent, or acquire personal data from any third-party data brokers for marketing purposes without your explicit consent.
TabTouch uses collected personal data solely for legitimate and necessary purposes. We do not use your data for any other purpose without first obtaining your consent. Below are the primary purposes for which data is used:
TabTouch does not sell members' personal data to any third party for commercial purposes. However, we may share data in the following limited and necessary circumstances:
We work with service providers that process data on our behalf, including:
All third-party providers are bound by strict confidentiality and data protection agreements and may only process your data in accordance with TabTouch's instructions.
TabTouch may disclose your data to Malaysian authorities when required by law, court order, or a legitimate law enforcement agency.
TabTouch has never and will never sell, rent or trade members' personal data to advertisers, data brokers or any commercial third party without your explicit consent.
TabTouch invests seriously in security infrastructure to ensure that members' personal data is always protected against unauthorised access, disclosure, modification, or destruction.
All communications between your device and TabTouch servers are encrypted to 256-bit SSL standards — the same level used by Malaysia's major banking institutions.
Sensitive personal data such as MyKad numbers and financial information is stored in encrypted form within secure, protected databases.
Only TabTouch staff with specific authorisation may access members' personal data, and every access is recorded in an audit log.
ID card numbers and other sensitive information are masked in internal system displays — only the last few digits are visible to support staff.
TabTouch's automated security monitoring system detects and alerts on any suspicious activity in real time, around the clock.
Member data is regularly backed up to separate secure locations to ensure service continuity and protect data against technical failures.
TabTouch uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the TabTouch platform.
TabTouch does not use third-party cookies for marketing without your explicit consent. You may withdraw your marketing consent at any time through your account settings or by contacting us.
TabTouch retains members' personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy and to comply with applicable Malaysian legal requirements.
| Data Type | Retention Period | Basic |
|---|---|---|
| Active account data | For the duration of the active account | Contract |
| Financial transaction records (MYR) | 7 years after the transaction | Legal |
| KYC documents (MyKad, etc.) | 5 years after account closure | Legal |
| Support communication logs | 3 years | Legitimate Interest |
| Login data & security logs | 2 years | Security |
| Marketing data (if consent is withdrawn) | Deleted within 30 days | Consent |
Once the retention period has ended, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity.
As a TabTouch member, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA). We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any inaccurate or incomplete data in your account.
You may object to the processing of your data for direct marketing purposes at any time.
You may withdraw your consent to data processing at any time without affecting the validity of processing carried out prior to withdrawal.
In certain circumstances, you may request that we limit how we process your data.
You can request that we provide your data in a machine-readable format for transfer.
To exercise any of the above rights, please contact TabTouch's Privacy Officer at privacy@tabtouch.click. We will respond to your request within 21 business days. Some requests may require identity verification beforehand.
The TabTouch platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
Should TabTouch discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that their child has registered with TabTouch are requested to contact us immediately at support@tabtouch.click.
The TabTouch platform may contain links or integrations with third-party services such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX) and game suppliers. This Privacy Policy does not apply to those third-party websites or services.
TabTouch is not responsible for the privacy practices or content of third-party websites. We recommend reading the privacy policy of each third-party service provider you use to understand how they handle your data.
TabTouch reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt.
Any material changes to this Privacy Policy will be communicated to members via:
You are advised to review this Privacy Policy from time to time. The date of the most recent update is always displayed at the top of this document. Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data at TabTouch, please contact our Data Protection Officer:
If you are dissatisfied with how TabTouch has handled your personal data or our response to your complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications.
This Privacy Policy is written in Bahasa Malaysia as the official version and applies to all TabTouch members in Malaysia. In the event of any inconsistency in interpretation, the Bahasa Malaysia version shall prevail.
TabTouch handles your personal data responsibly. The chart below shows the estimated percentage of data usage by purpose category:
TabTouch has never sold, and will never sell, members' personal data to any third party for commercial purposes.
All of TabTouch's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010.
We clearly disclose what data is collected, why it is needed, and how long it is retained.
You may access, correct, or request deletion of your personal data at any time.
All data transmitted between you and TabTouch is encrypted to the highest industry security standards.
We set clear retention periods for each data category and delete data once it is no longer required.
Sign up with confidence — your personal data is protected under PDPA 2010 and the highest industry security standards. Enjoy over 200 games with complete peace of mind.